Delay Communication
How to communicate delays with clarity, recovery, ownership, and revised expectations.
Do not hide delay
Uncertainty is normal.
Signal early
Late surprise removes options.
Framework: Delay → Cause → Impact → Recovery → New Expectation
Use five layers.
Explain, do not excuse
Avoid blame.
Make impact concrete
Connect delay to milestones and dependencies.
Show recovery
Demonstrate proactive response.
Reset expectations realistically
Do not overpromise again.
Keep ownership visible
Say who owns recovery.
Applying this on Forwork
Use a Delay Block linked to Milestones, Blockers, Timeline.
Conclusion
Delay → Cause → Impact → Recovery → New Expectation.