Forwork

Feedback

How to turn scattered comments into decisions with context, priority, and clear action so projects avoid endless revision loops.

01

A comment is not automatically feedback

“This does not feel right,” “make it better,” and “change this” are reactions.

Useful feedback adds context.

02

Feedback should connect to intent

A design can conflict with personal taste while still serving the objective.

Without intent, discussion drifts into preference.

03

Framework: Observation → Intent → Impact → Decision → Action

Observation — what are you seeing?

Intent — what objective is affected?

Impact — how important is the issue?

Decision — keep, change, test, or remove?

Action — who does what next and when?

04

Observation should be specific

“It does not stand out” is vague.

“CTA contrast is weaker than the heading, so hierarchy does not lead attention toward action” is actionable.

05

Intent reduces aesthetic arguments

When people prefer different options, the objective becomes a shared decision criterion.

06

Impact helps prioritize feedback

Not every comment deserves a roadmap change.

Feedback can be classified as Critical, Important, Optional, or Preference.

07

Decision should close the loop

Without a disposition, the same comment can return in the next round.

Use statuses such as Accepted, Rejected, Deferred, Needs Test.

08

Feedback needs an owner and deadline

Accepted feedback without an owner is not yet action.

09

Applying this on Forwork

Forwork can include a Feedback Block: Observation, Intent, Impact, Decision, Action, Owner, Due Date, Status, Related Evidence.

Feedback can connect directly to the Decision Log and Work Tracking.

10

Conclusion

Do not only ask, “Any feedback?”

Ask: “What objective is this feedback protecting, what is the impact, what is the decision, and who acts next?”

Observation → Intent → Impact → Decision → Action.