We believe we will always remember
Chapter 02 of Work Identity: professional memory, fading traces of work and fragmented data.
We believe we will always remember
There is something curious about work.
While we are doing it, we believe we will always remember.
- The first project.
- The first time a client placed their trust in us.
- The first product that was put into use.
- The nights we stayed awake.
- The times we failed.
- And the people who were there when we began.
Memory does not work the way we imagine
But memory does not work the way we imagine.
It does not disappear in a single day. It fades slowly over time.
Eventually, we remember only the outcome. And forget the journey that produced it.
The traces grow thinner
The same thing happens to our work.
Not because the work has lost its value. But because fewer traces of it remain.
- A link is deleted.
- The password to an account is forgotten.
- An old hard drive can no longer be opened.
- A company changes its name.
- A website goes offline.
- A phone no longer holds the photographs from the beginning.
It simply disappears in silence
There is no single moment large enough to announce that part of a career has just vanished.
It simply disappears in silence. A little at a time.
Perhaps the most fragile part of work was never success itself. It was the memory of how we created that success.
The most documented age in history
We live in the most documented age in history.
Billions of photographs are created every day. Millions of documents are uploaded. Millions of profiles are updated.
It seems that everything can be preserved. Yet the more places we have to store things, the less we know where to find them.
Everything lives somewhere else
- A project lives in Drive.
- An essay lives on Medium.
- A design lives on Behance.
- A piece of code lives on GitHub.
- A certificate lives in an email.
- A reflection lives on LinkedIn.
- A compliment lives in a message thread.
- An opportunity that once arrived… lives only in memory.
None of these places is wrong. But none of them can tell the whole story.
Every platform sees only one part of you
Every platform sees only one part of you.
Like a group of people standing around a tree. Each person believes they can see it. But no one can see the whole of it.
Connecting data into a meaningful story
Perhaps the problem was never that we lacked data.
Perhaps we simply never had a way to connect that data into a story with meaning.
A person is a story
And perhaps…
A person should be understood as a story. Not as a collection of files.